Knowledge
lnfoAqualia,
A transparent and accessible service
The more than 14 million invoices issued by
Aqualia each year now include on the back
of the invoice InfoAqualia, the new client
communication channel which features
specific information on its services. Miguel
Perea, the Aqualia’s national client manager,
and José Arce, head of Aqualia Communi-
cation and Marketing, coincide in stating
that this initiative represents another step in
the Company’s commitment to transparent
and a more citizen-friendly service.
Miguel Perea describes the advantages
of this new invoice from the standpoint
of Info-Aqualia’s design. “Until now, we
printed only an explanation of the invoice
on the back, the suggestions we gave to
clients, and information on the Public Act
for the Protection of Personal Data, all of
The new
communication channel
client
is born
Miguel Perea, Aqualia’s national director Client Manager and José Arce, the
Communication and Marketing manager.